The following items include topics such as; what kind of customer information collected on our site, the purpose of the collection, how it is used, how you can change this information and your preferences for communicating with you.
If you become a member of our website and e-newsletter; we will need some personal information such as your name, surname, e-mail address, phone number, gender, date of birth, personal interests, billing and delivery addresses in order to serve you better. This information is used to carry out order procedures and fulfillment these procedures and to communicate with the related customers. The credit card information requested on the payment page is never kept on our website or on the servers of the companies serving it in order to keep the safety of our valued customers at the highest level. In this way, all payments are made available via the www.adl.com.tr/en interface between your bank and your computer (your tablet or mobile device).
Additionally these information can be used for the following purposes; products, services, informing campaigns and promotions, to better understand our customers' shopping preferences, to make trend analysis and statistical analysis, to strengthen the security of the site.
You can send us a message by clicking on the "How can we serve you better" or "Have feedback" tabs on the right side of our website by logging in to the system and requesting your membership/personal information and communication preferences or any issues.
For further information, you can report your suggestions and complaints on our Customer Service telephone number (+90) 212 295 60 75 or telephone number 444 3 235.